Last updated: 9 February 2026
"Staff enjoy approachable management, stable teams, strong training and positive culture, but activities lack a dedicated coordinator."
People were protected against abuse, neglect and discrimination. Medicines were safely managed. Risks... assessed, recorded and mitigated. (Per 2020 comprehensive inspection)
Staff confirmed the positive workplace culture... they were satisfied... We observed... staff were happy enjoying living and working at the service. (Per 2020 comprehensive inspection)
Sufficient staff were deployed... All available posts were filled and all shifts on the rota were covered. Many of the staff had worked for the care home for several years. (Per 2020 comprehensive inspection)
Staff were encouraged to complete diplomas in adult social care. Most of the staff had already successfully completed the advanced training... Staff had regular supervision sessions. (Per 2020 comprehensive inspection)
Staff told us they were satisfied, the registered manager was approachable, patient and understanding. (Per 2020 comprehensive inspection)
People had an active social life. This included going to the cinema and karate... People attended local colleges... in house activities and programmes. (Per 2020 comprehensive inspection)
No dedicated activities coordinator or specialist programmes, so the role is personal care plus community trips, college support, and basic in-house tasks like drawing or kitchen help.
People had an active social life including going to the cinema and karate, Kew Gardens... attended local colleges... in house activities and programmes. (Per 2020 comprehensive inspection)
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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