Last updated: 10 February 2026
"Excellent activities and programmes with supportive management, training and culture, although gaps in visitor infection checks and vaccinations held it back."
2022 targeted inspection: Somewhat assured on preventing visitor infections and admitting safely due to incomplete screening and guidance awareness; vaccination checks not always correct but updated.
Per 2019 comprehensive inspection: Staff described work as fulfilling, felt supported by seniors, benefitted from regular team meetings where learning was shared.
Per 2019 comprehensive inspection: People felt there was always enough staff to support them and they benefitted from being supported by a consistent group of staff.
Per 2019 comprehensive inspection: As well as mandatory training, staff gained additional skills such as accredited counselling course and attended national eating disorders conference.
Per 2019 comprehensive inspection: Staff felt well supported by the registered manager and other senior staff with regular individual supervision, as well as group supervisions.
Per 2019 comprehensive inspection: People pursued piano lessons, yoga, photography, online courses, craft business, university enrolment; outcomes measured with reduced readmissions.
Some gaps in COVID visitor checks and vaccination proof for staff and visitors, though procedures were quickly updated.
We were somewhat assured that the provider was preventing visitors from catching and spreading infections. This was due to not all visitors being asked to give information about symptoms... The service was not always meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp