Last updated: 10 February 2026
"A positive culture with friendly, caring staff who get regular training, but gaps in safety checks for nutrition and medicines plus weak governance hold it back."
Risk assessments for 2 people had not been updated to reflect people's nutritional needs... We found some gaps in the recording of temperature checks of the medicine's fridge and medicine's storage room... some topical creams which were stored in people's bedrooms had expired.
We found a positive culture at the home. Staff were friendly and caring and enjoyed their jobs. One member of staff said, 'We get on together, we work well as a team.'
There were enough staff to meet people's needs and attempts made to reduce the use of agency staff. Some staff told us that at times staffing numbers could be better due to the needs of people becoming more complex recently.
People were supported by staff that completed regular training and staff knew people well.
Improvements were required to the governance of the service to make sure elements of risk were identified and changes made where required.
Gaps in risk checks for nutrition, choking, and bed rails plus medicine storage problems like missing temperature records and expired creams mean safety isn't reliable.
Risk assessments for 2 people had not been updated... gaps in the recording of temperature checks... some topical creams... had expired.
Managers aren't spotting or fixing repeated issues like risk updates and medicine problems quickly enough.
Improvements were required to the governance of the service to make sure elements of risk were identified and changes made where required. Staff undertook medicine audits and similar themes were identified in consecutive audits.
Staffing is adequate but nothing special, and levels get stretched when resident needs get more complex, with some agency use.
Some staff told us that at times staffing numbers could be better due to the needs of people becoming more complex recently.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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