Working at Stocks Hall Nursing Home - Skelmersdale

Gaps in risk checks for nutrition, choking, and bed rails plus medicine storage problems like missing temperature records and expired creams mean safety isn't reliable.

Risk assessments for 2 people had not been updated... gaps in the recording of temperature checks... some topical creams... had expired.

Managers aren't spotting or fixing repeated issues like risk updates and medicine problems quickly enough.

Improvements were required to the governance of the service to make sure elements of risk were identified and changes made where required. Staff undertook medicine audits and similar themes were identified in consecutive audits.

Staffing is adequate but nothing special, and levels get stretched when resident needs get more complex, with some agency use.

Some staff told us that at times staffing numbers could be better due to the needs of people becoming more complex recently.