Last updated: 10 February 2026
"Staff enjoy a positive team culture with supportive management and strong safety practices, but COVID-related staffing pressures and basic training hold it back."
2022: Assured on effective PPE use, clean hygienic environment, infection outbreak management, all staff vaccinated and IPC trained; relatives confirmed cleanliness.
Per 2017 comprehensive inspection: Staff said 'I enjoy my job and I love the home', 'fab team on nights', 'everyone worked as a team'.
Per 2017: Sufficient numbers deployed to meet needs based on dependency; 2022: Measures in place to mitigate COVID-19 related staff pressures.
Per 2017 comprehensive inspection: Detailed induction, varied training schedule, regular supervisions and annual appraisals.
Per 2017 comprehensive inspection: Registered manager in post many years, visible and supportive, staff felt well supported and confident raising concerns.
Per 2017 comprehensive inspection: Two activity coordinators, pet therapy, entertainers, mini trips, community outings, celebrations.
Staff numbers usually meet residents' needs but COVID caused staff pressures they had to work around, and levels sometimes felt low to relatives.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. 'Staffing levels seem to vary, sometimes they’re a bit low'.
Training covers the basics with inductions, supervisions and varied modules but no specialist courses or funded qualifications mentioned.
detailed induction programmes, regular supervisions, annual appraisals and a varied training schedule for all those who were employed.
Activities include trips, pet therapy and games run by two coordinators but nothing specialist or innovative to make the role more varied.
two activity coordinators were appointed... pet therapy... mini trips to Blackpool... games like cards, dominos, jigsaw puzzles and bingo.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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