Last updated: 10 February 2026
"Staff feel supported in an open culture with approachable managers, but short staffing at night and overdue training are concerns."
Medicines were generally managed safely across the service. However, we have made some recommendations in this area.
Staff told us they enjoyed working at the home and felt supported. They understood their individual responsibilities to service delivery.
some people who lived at the home and some relatives felt the home was short staffed, particularly at night-time. One person told us, 'I feel safe most of the time, but at night we don't have enough staff and sometimes they are inexperienced agency staff.'
Per 2018 comprehensive inspection: Staff had received a range of training, but records were not always kept up to date and some learning modules for some staff members were overdue.
Staff described the culture of the service as open and honest. They said the management team was approachable and they felt they were listened to.
Per 2018 comprehensive inspection: There was a comprehensive activities programme in place, which helped people to maintain leisure interests and prevented boredom.
Staffing is adequate but nothing special, with some agency workers and thin levels at night.
some people who lived at the home and some relatives felt the home was short staffed, particularly at night-time. One person told us, 'I feel safe most of the time, but at night we don't have enough staff and sometimes they are inexperienced agency staff.'
Only standard training with some modules overdue and records not fully up to date.
Per 2018 comprehensive inspection: Staff had received a range of training, but records were not always kept up to date and some learning modules for some staff members were overdue.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp