Working at Stockingate Residential Home

There was a positive culture within the service... A staff member told us, 'Things are really good here. There have been changes for the better and staff morale is great as a result.'

Staff told us there were enough staff to support people safely. We saw people were supported promptly and did not have to wait for their support. 'Dependency tools are available and we regularly complete individual dependency assessments.'

Staff received regular training and supervision which helped to ensure they had the knowledge and skills to look after people safely.

Staff were complimentary about the registered manager. Reflecting on the changes they had implemented since their appointment. Staff spoke of... how the registered manager had worked with staff, leading by example, to set clear guidelines... 'The management structure has changed, and I believe communication is much better.'