Last updated: 10 February 2026
"Staff feel supported in person-centred care with good safety practices, but weak management checks miss issues and activities remain basic."
People's individual risks were known by support workers, medicines managed effectively, systems in place for incidents, but prior environmental checks incomplete.
Staff spoke positively about working at Stinchcombe Manor and the support they received to provide person centred care.
On both days of the inspection we observed there were enough staff to meet people's needs, but 'Things are improving, however we do need more staff, it will reduce the pressure on the team'.
The provider's governance systems had not always identified or taken action in relation to concerns we found at this inspection; breach of Regulation 17.
On both days of the inspection people were enjoying games and activities with staff.
Bosses checks and audits are not catching problems like incomplete care records that were flagged months ago.
The registered manager was aware of this; however, action had not been taken from audits carried out in February 2023.
Staff numbers get the job done but put pressure on the team, especially with sickness, and they say more hires are needed.
One member of staff told us, 'Things are improving, however we do need more staff, it will reduce the pressure on the team.'
Just basic games with residents done by care staff, no activities coordinator or varied programme to mix up the day.
On both days of the inspection people were enjoying games and activities with staff.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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