Working at Stilecroft Residential Home
51 Stainburn Road, Workington, CA14 1SS
Operated by Stilecroft (MPS) Limited
44 bedsResidential homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.0/10
Key Finding
"Staff shortages leave you run off your feet, training gaps in safeguarding and no activities coordinator limit support and engagement."
Safety & Risk
4/10
!
Checks identified in people's care plans to keep them safe and ensure equipment was working were not always recorded to show these were taking place.
Staff Culture
4/10
!
Per 2021 comprehensive inspection: Staff told us they didn't feel they were listened to and were not supported to speak up.
Staffing Levels
2/10
✕
Per 2021 comprehensive inspection: Staff told us they were "run off their feet" and didn't have enough staff to see to everyone's needs in a timely way, or to keep people safe.
Training & Dev
2/10
✕
Per 2021 comprehensive inspection: some training areas only had 30% completion rates, such as in safeguarding adults from abuse.
Management
4/10
!
Health and safety checks had not always been carried out or recorded to ensure all areas at the service were safe and maintained.
Programmes
2/10
✕
Per 2021 comprehensive inspection: Staff shortages, and the lack of an activity co-ordinator, had meant that people had limited support with their interests or to be engaged in meaningful activities.
Points to consider
Not enough staff so you end up run off your feet and can't help people promptly or keep everyone safe.
Per 2021 comprehensive inspection: Staff told us they were "run off their feet" and didn't have enough staff to see to everyone's needs in a timely way, or to keep people safe.
Big gaps in staff training with only 30% completion in key areas like safeguarding.
Per 2021 comprehensive inspection: some training areas only had 30% completion rates, such as in safeguarding adults from abuse.
No activities coordinator and too busy for engagement so the job is mostly routine personal care.
Per 2021 comprehensive inspection: Staff shortages, and the lack of an activity co-ordinator, had meant that people had limited support with their interests or to be engaged in meaningful activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews