Working at Stibbs House
74 Stibbs Hill, Bristol, BS5 8NA
Operated by Milestones Trust
10 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive staff culture stand out, but staffing shortages with agency use and basic activities hold it back."
Safety & Risk
7/10
✓
Medicines were managed and given to people safely... Staff confirmed they had received training in safeguarding adults. Staff felt confident and competent to report any concerns... Learning from incidents and investigations took place.
Staff Culture
7/10
✓
Staff talked with real commitment about their role in ensuring they promoted and encouraged independence... Staff were also positive about the registered manager. One said they were 'very supportive'.
Staffing Levels
5/10
!
People were safely supported because there were enough staff on duty to meet their needs... One relative raised a concern that, 'They have had staff shortages... agency staff were used if necessary'.
Training & Dev
6/10
✓
Staff told us and records showed that they had opportunities for additional training and received regular supervision and appraisal. Per 2017 comprehensive inspection: Staff had effective induction, training and supervision.
Management
7/10
✓
The registered manager was open and accessible to people who used the service and the staff... Staff were also positive about the registered manager. One said they were 'very supportive'.
Programmes
5/10
!
Per 2017 comprehensive inspection: People were supported to engage in activities... bowling, the cinema, cookery and trips to local places of interest... A sensory room was available.
Points to consider
Staffing is adequate but shortages have stopped some people coming at the same time, and they use agency staff when needed.
One relative raised a concern that, 'They have had staff shortages as I have been told. That means my daughter and her friend cannot go to Stibbs house at the same time.' ... agency staff were used if necessary
Only basic activities like outings, cookery and a sensory room, no specialist programmes or coordinator.
Per 2017 comprehensive inspection: People were supported to engage in activities of their choice... bowling, the cinema, cookery and trips... A sensory room was available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews