Last updated: 10 February 2026
"Approachable leadership and a supportive culture for staff, but activities lack a dedicated coordinator making roles feel mostly routine."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Staff managed the safety of the environment and equipment by completing regular checks.
Staff felt supported and respected by managers and senior staff and were able to raise concerns and make suggestions. This supported a positive and improvement-driven culture. Comments from staff included, 'The team is amazing'
There were enough staff to ensure people had the one-to-one support they required... There was a core group of experienced and consistent staff who knew people well.
Staff received ongoing training to ensure they were skilled and continued to follow best practice. Staff told us the training supported them to carry out their roles safely and confidently.
The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. They led by example and knew people well.
Per 2017 comprehensive inspection: People were supported to participate in a range of meaningful activities... skittles, bingo, shopping, local walks and cafes. There was also a range of activities provided... art/crafts and sensory items.
Varied outings and crafts mentioned, but no dedicated activities coordinator or specialist programmes, so the role may feel mostly routine personal care.
Per 2017 comprehensive inspection: People were supported to participate in a range of meaningful activities, in line with their interests and preferences. There were activities away from the home... skittles, bingo, shopping, local walks and cafes... art/crafts and sensory items.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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