Last updated: 10 February 2026
"Enthusiastic leadership and supportive culture with staff feeling valued, strong training, but staffing lacks retention details and activities miss a dedicated coordinator."
Per 2020: Assured on all infection prevention areas including PPE use, testing, risk assessments, outbreak management; per 2018: robust safeguarding, incidents reviewed, safe recruitment and medicines (minor double-signing gap addressed).
Per 2018: Staff felt supported and valued, enjoyed their role, open and transparent culture; positive feedback from staff, people and relatives.
Per 2018: There were sufficient staff in place to support people safely and to enable them lead meaningful lives; rotas showed sufficient staff at night with on-call support.
Per 2018: 97% mandatory training completed, all staff completed Care Certificate, encouraged and funded for diplomas (22% completed, more in progress); per 2020 specialist IPC training.
Per 2018: The home was led by an enthusiastic registered manager who had overseen improvements; people, relatives and staff liked the registered manager and felt they had made a positive impact; staff felt valued.
Per 2018: Wide variety of activities including trips to cinema, arcades, trampolining, domestic tasks, PECS noticeboard for planning, sensory room.
Staff numbers are enough for safe support with one staff per person and night cover, but no details on low agency use or long team retention.
There were sufficient staff in place to support people safely... at least one member of staff assigned to support each person... sufficient staff in place at night.
Job includes varied activities like outings to arcades and trampolining plus a sensory room, but no dedicated coordinator or specialist therapy programmes.
noticeboard was full of a wide variety of activities... trips to the cinema, arcades and trampolining... sensory room was available.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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