Last updated: 10 February 2026
"Supportive management and positive team culture shine through, but stretched staffing and medicines storage issues limit flexibility and safety."
Proactive learning culture from incidents and good safeguarding, but medicines mostly safe with improvements needed in storage and monitoring like one medicine left out and unrecorded temperatures.
Staff told us they enjoyed working at the home; positive team, family-like atmosphere, confident to speak up.
Whilst there were sufficient numbers of staff to provide safe levels of care the staffing levels did at times impact on flexibility around activities and time spent with people; recruitment struggles.
Staff received training appropriate and relevant to their role including mental health, learning disability, autism awareness, positive behaviour management, and sourced specialist training like dialysis.
Staff were able to raise concerns and told us the registered manager was approachable and supportive; open-door policy and walk-arounds.
People engaged in variety of activities including horse riding, walks, art room, games room, mindfulness sessions, night fishing, themed birthdays, and community outings.
Staff numbers keep things safe but are often stretched thin, limiting outings and one-on-one time while staff changes upset residents' behaviours.
Whilst there were sufficient numbers of staff to provide safe levels of care the staffing levels did at times impact on flexibility around activities and time spent with people... it’s a struggle and its noticeable, for the people, impact in behaviours I’m seeing, changing faces
Medication handling has some gaps like poor storage and missed checks, so you have to be extra careful to avoid errors.
Medicines were mostly administered safely but some areas of improvement were noted around storage and monitoring... one person’s medicine which required increased security had been left out in the office... temperature of the room medicines were being kept in was not recorded
Activities are varied but basic, with calls for more options inside the home to make days less routine.
I'd like to see more activities on offer within the house
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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