Last updated: 10 February 2026
"Approachable leadership, supportive staff culture and creative activities, although staff retention details and specialist training are lacking."
People were protected from potential abuse and avoidable harm by staff that had regular safeguarding training and knew about the different types of abuse.
"It's a great staff team here. That's why I came back. We are very well supported."
Staffing levels were sufficient to ensure people's needs could be met.
There was a system in place to monitor training to help ensure this was regularly refreshed and updated so staff were kept up to date with best practice. Training methods included online, face to face training and competency assessments.
People, their relatives and staff told us the registered provider was approachable, organised, listened and responded to them and acted on feedback.
There was an extremely creative approach to a range of activities. For example, networking with local events. Some people were getting ready to take part in the St Patricks day Parade.
Staff numbers are enough to get the job done but no details on long-serving staff or low use of agency workers.
Staffing levels were sufficient to ensure people's needs could be met.
Staff get regular updates on basic training but nothing mentioned about specialist courses or funded qualifications.
There was a system in place to monitor training to help ensure this was regularly refreshed and updated so staff were kept up to date with best practice.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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