Last updated: 10 February 2026
"Excellent safety practices and strong staff retention, although the activities coordinator recently left so programmes are more basic."
We observed staff wearing PPE appropriately. Audits... up to date... assured... using PPE effectively... infection prevention procedures were robust (2021); staff followed correct procedures when they administered medication (2017).
Staff/resident meetings were held... Relatives and staff felt the registered manager and staff were supportive and approachable... atmosphere was relaxed and homely. Per 2017 comprehensive inspection.
Management team monitored and regularly assessed staffing levels... 'We have enough staff around to enable us to spend time with residents.' 'We don't change much and once new staff start they rarely leave.' Per 2017 comprehensive inspection.
Supported by an established and trained staff team... 'Training is excellent...' 'They seem to do a lot of training.' Per 2017 comprehensive inspection.
Relatives and staff felt the registered manager and staff were supportive and approachable. Per 2017 comprehensive inspection.
Activity coordinator had recently left however the registered manager informed us they were in the process of recruiting another person... activities included armchair exercises, accordionist, gardening. Per 2017 comprehensive inspection.
The activities coordinator recently left and they are recruiting a replacement, so the role includes more routine care alongside basic staff-led activities like exercises and music.
The activity coordinator had recently left however the registered manager informed us they were in the process of recruiting another person. Per 2017 comprehensive inspection.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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