Working at Stella House Residential Care Home
Cobblers Lane, Pontefract, WF8 2SS
Operated by Mr & Mrs J Fieldhouse
40 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive manager and positive culture where staff feel valued, but uncertain staff retention and only basic training hold it back."
Safety & Risk
7/10
✓
Procedures for recruiting staff were safe. Staff understood what it meant to protect people from abuse. Medicines were stored safely and securely.
Staff Culture
8/10
✓
The service had an open culture and staff felt valued. Staff said... 'I enjoy working here. You can talk to the (registered) manager, or any of the team, it is a good team'
Staffing Levels
6/10
✓
There were enough staff available to meet people's needs in a timely way and to keep people safe.
Training & Dev
6/10
✓
Staff had completed a range of training sessions. There was a rolling programme of training available and staff told us they felt they received the training they needed.
Management
8/10
✓
Staff said the registered manager was very supportive and approachable. Comments included, '[The registered manager] is really good' and 'The [registered] manager is good she is very supportive.'
Programmes
6/10
✓
Records showed people who used the service were involved in a wide range of activities. This included; trips out into the community (planned), arts and crafts and bingo.
Points to consider
Staff numbers are enough for safe care but no details on team stability or agency use.
There were enough staff available to meet people's needs in a timely way and to keep people safe.
Only standard mandatory training like safeguarding and medication, no specialist courses or funded qualifications.
Staff received a range of training which the provider considered to be mandatory.
Activities include basic things like arts, crafts, bingo and trips but no special innovative programmes.
Records showed people who used the service were involved in a wide range of activities. This included; trips out into the community (planned), arts and crafts and bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews