Working at Stella & Harry Freedman House
Asher Loftus Way, London, N11 3ND
Operated by Jewish Care
120 bedsNursing homesResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Strong staff retention and training with a positive culture, but no permanent manager and some safety paperwork gaps."
Safety & Risk
6/10
✓
Safeguarding and recruitment strong but some risk assessments lacked detail for mental health (updated immediately) and insulin over-ordered (action taken).
Staff Culture
6/10
✓
Positive culture; staff enjoyed working, felt valued and well supported, good team spirit with long-serving staff proud to stay.
Staffing Levels
7/10
✓
Very little staff turnover, most staff worked many years for consistency; enough staff for timely unrushed care, some regular agency while recruiting.
Training & Dev
7/10
✓
Staff positive about training with opportunities for further like stoma, progression; supervisions in place, champions for dementia, end of life, wounds.
Management
4/10
!
No registered manager in post; temporary manager in place while provider recruits new one, though staff praised interim as approachable.
Programmes
/10
✕
Not covered in 2023 targeted inspection report (Safe, Effective, Well-led only).
Points to consider
No permanent manager in place, only an interim one while they recruit.
At the time of our inspection there was not a registered manager in post. However, there was a temporary manager in post and the provider was currently in the process of recruiting for a new registered manager.
Some safety paperwork gaps like mental health risk assessments not detailed enough at first and too much insulin ordered for people with diabetes.
However, some risk assessments for people with mental health conditions lacked sufficient detail... Insulin (for people with diabetes) had been over ordered for some people using the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews