Last updated: 10 February 2026
"Staff praised the manager and felt highly satisfied with safe practices, but a lack of activities programme makes care mostly routine."
Care plans included up to date and comprehensive individual risk assessments which gave staff the information they needed to maintain people's safety. Improvements had been made to the systems for managing medicines and regular auditing meant these systems remained safe.
A recent staff survey showed an overall satisfaction rate of ninety three percent. This was an increase of seventy four percent since the survey completed a year ago.
Staff told us the staffing levels were appropriate to people's needs. They said they were confident the registered manager would make sure staffing levels were reviewed in line with people's needs and dependencies.
Staff followed a comprehensive programme of induction and training. There was an overview of training completed and due. This made sure staff were up to date with essential training.
Staff were universally complimentary about the registered manager and all commented on the amount of improvement in the service. A recent staff survey showed an overall satisfaction rate of ninety three percent.
People were supported to take part in appropriate activities.
No activities programme or coordinator mentioned, so the role is mostly routine personal care.
People were supported to take part in appropriate activities.
Staffing is adequate and safe but nothing special, with no details on low agency use or staff retention.
Staff rotas indicated staffing levels were safe.
Only standard training and induction programme, no specialist courses or funded qualifications.
Staff followed a comprehensive programme of induction and training. There was an overview of training completed and due.
AI Generated
Last inspected: November 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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