Working at Staverton House
51a, Trowbridge, BA14 6NX
Operated by Fidelia Care Limited
20 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong staff training and safety practices with supportive management, although staffing lacks evidence of good retention and activities miss specialist programmes."
Safety & Risk
8/10
✓
The provider produced and reviewed a weekly falls report. This meant they could identify themes, trends and act to prevent a recurrence.
Staff Culture
7/10
✓
Staff told us the management team worked in a supportive way... Comments from staff included, 'The support from [the registered manager] has been excellent. We are able to provide the care people need'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs.
Training & Dev
8/10
✓
The provider had a strong focus on staff training and development. An internal training manager routinely observed staff working. This helped ensure staff put their training into practice... Additionally, the provider was working with an external organisation to support staff with career progression.
Management
7/10
✓
Staff told us '[The registered manager] is approachable and always listens. She explains why decisions have been made.'
Programmes
6/10
✓
The activities co-ordinator developed a programme of events and activities... Examples included, crafts, gardening projects, animal visits and singing sessions
Points to consider
Staff numbers are enough to meet needs safely, but no details on low staff turnover or minimal agency use.
There were enough staff to meet people's needs.
Varied activities run by a coordinator like crafts, gardening and animal visits, but no specialist therapeutic programmes or staff trained in them.
The activities co-ordinator developed a programme... crafts, gardening projects, animal visits and singing sessions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews