Last updated: 10 February 2026
"Staff praised the supportive manager and felt valued, but the activities coordinator's departure means they run programmes alongside regular care duties."
People's safety was at the centre of care delivery. Risks were assessed and carefully monitored to ensure individuals safety. People received their medicines safely.
Staff said their views and suggestions were listened to and they felt valued by the registered manager.
The registered manager informed us despite the national staff shortages at present they were managing to safely provide sufficient staff. Observations during the day and talking with people confirmed sufficient staff were deployed at all times of the day.
The provider made sure staff had a range of appropriate training, supervision and support to carry out their role effectively. Training compliance was monitored to ensure this was carried out in a timely way.
Staff were consistently complimentary about the registered manager. One said, 'We have a lovely home and a great staff and management team.'
Recently the 'activity coordinator' had left, however people told the staff continued to provide group and individual activities. One person said, 'Lots of stuff going on such as, bingo, arts & crafts, and just started to go out in the bus'
No activities coordinator anymore, so staff have to run bingo and outings on top of regular care duties.
Recently the 'activity coordinator' had left, however people told the staff continued to provide group and individual activities.
Staffing is sufficient despite shortages, but nothing special like low agency use or super stable team.
The registered manager informed us despite the national staff shortages at present they were managing to safely provide sufficient staff.
Only standard training updates and induction, no specialist courses or funded qualifications mentioned.
There was a programme of staff training and regular updates were in place for staff to attend and improve their skills.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp