Last updated: 9 February 2026
"Excellent training, varied activities and positive staff culture, but no registered manager in place and gaps in medicines records need addressing."
Overall medicines were safely managed... but some topical medicine administration records we looked at were not fully completed... The service was not yet consistently safe.
Staff said that morale was good... 'I love this home. It's like one big family.' Staff said they felt well supported.
There were enough staff deployed to ensure people received prompt care and support including the provision of one to one hours... big decrease in agency staff usage with new nursing staff recruited.
The service had its own training centre and dedicated training staff... training records which showed these were mostly up-to-date... Staff said training was excellent.
A registered manager was not in place. A manager had been recruited who was going through the CQC registered managers' assessment process.
People had access to a broad range of activities... wishing tree... partnership with the International Mixed Ability Sports... leisure facilities owned by the provider.
No permanent manager in place, as the new one is still going through registration.
A registered manager was not in place. A manager had been recruited who was going through the CQC registered managers' assessment process.
Some gaps in medication recording for creams and risk assessments not fully up to date.
some topical medicine administration records we looked at were not fully completed... one person's care records needed updating.
Staffing is adequate but can get busy at times with call bells.
Sometimes it can get busy with people buzzing for staff... staffing levels were appropriate.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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