Working at Station Villa

Some staff felt there were at times issues with the team dynamics in how they worked and supported each other. Other staff reported they felt supported by the management team. People, and the majority of staff were positive about the management team and told us they felt valued and were well supported.

The service did not use agency staff. Staff absences were covered by existing staff and management. Rotas confirmed that sufficient staff were on duty at all times to meet people's current needs.

Staff were trained in medicines management and had regular competency checks to ensure ongoing safe practice. Staff had received one-to-one supervision with managers.