Working at Station Road
1 Station Road, St Albans, AL4 8BU
Operated by MacIntyre Care
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management and open culture where staff feel valued, but unclear staff stability and basic activities without specialist support."
Safety & Risk
7/10
✓
Staff had been trained in how to safeguard people... knowledgeable about... risks and signs of abuse... suitable arrangements for the safe... management... of medicines... open culture of learning from... events.
Staff Culture
8/10
✓
There was an open and respectful culture... relatives and staff were comfortable to speak with the registered manager... management was always open to suggestions from the staff team.
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs and promote their safety... calm atmosphere in the home.
Training & Dev
7/10
✓
Staff received training... basic core training such as moving and handling... specific training modules... end of life care and epilepsy awareness... regular one to one supervision.
Management
8/10
✓
The registered manager demonstrated an in-depth knowledge of the staff they employed... Staff understood their roles and responsibilities and felt well supported by the manager.
Programmes
6/10
✓
People were supported to access the local village shops, attend church services, go to feed the ducks and go out for meals locally... external entertainers... barbecues and parties.
Points to consider
Staffing levels are enough to meet needs and keep things calm, but no info on team stability or agency use.
People's relatives and staff all told us that there were enough staff available to meet people's needs.
No activities coordinator or specialist programmes, just basic outings to shops and church plus occasional parties.
We did not see staff supporting any activities in the home on the day of this inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews