Working at Station House
Victoria Avenue, Crewe, CW2 7SF
Operated by Community Health Services Limited
71 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Visible management and a warm welcoming atmosphere, although high agency staff use disrupts care continuity."
Safety & Risk
7/10
✓
2022: Comprehensive COVID-19 measures including zoning, testing, and PPE; 2019: Staff confident in safeguarding, effective incident review, safe medicines management.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff and management developed positive relationships with people and relatives; the atmosphere was warm and welcoming.
Staffing Levels
4/10
!
Per 2019 comprehensive inspection: There was a high usage of agency staff that affected some of the continuity of care.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: All staff completed an induction, had the necessary knowledge and skills, and received regular supervision.
Management
6/10
✓
Per 2019 comprehensive inspection: The registered manager and management team were visible and accessible with effective audit systems that identified areas for development.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A variety of activities were available daily including visiting singers and creative activities; people spoke positively about them.
Points to consider
High use of agency staff disrupts care continuity and adds pressure on the permanent team.
There was a high usage of agency staff. The management team were actively seeking to recruit permanent staff. They used regular agency staff wherever possible. There was a high level of agency use that people told us affected some of the continuity of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews