Last updated: 10 February 2026
"Supportive management, regular training and positive culture, but unclear staff retention and basic activities."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and accessing testing for people using the service and staff.
Staff spoke positively about working at the home and the people they supported. They explained they had worked as a team to help promote people's wellbeing throughout the pandemic.
Per 2018 comprehensive inspection: There were enough staff deployed to meet people's needs. They were visible throughout the home and we observed they provided care in a relaxed unhurried manner.
Per 2018 comprehensive inspection: Staff received regular training, supervision and appraisals. Training records we saw showed good compliance with training deemed mandatory by the provider.
Per 2018 comprehensive inspection: Staff and visiting professionals spoke highly of the management of the service and staff told us they felt well supported by the registered manager and wider provider organisation.
Per 2018 comprehensive inspection: We observed a number of activities taking place during our inspection and an additional activities coordinator had been appointed to improve access to activities in the home.
Staff numbers are enough for relaxed care, but no info on low staff turnover or minimal agency use.
There were enough staff deployed to meet people's needs. They provided care in a relaxed unhurried manner.
Activities coordinator runs bingo, exercises and outings, but nothing specialist to make the job more varied.
We observed people taking part in a variety of activities during our inspection including Bingo, Bollywood style armchair exercises and 1:1 trips to the local bookmaker, pub, cafes, football games and shops.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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