Working at Starmount Villa Residential Care Home

People were safeguarded from abuse and avoidable harm. Staff were aware of safeguarding processes and were confident in reporting any concerns they had to the management team.

Staff told us the home had a lovely atmosphere, everyone was welcomed and they enjoyed the relationship they formed with people. One staff member said, 'I love working here.'

Sufficient numbers of staff were deployed in the home. Staffing levels were kept under review, so people's routines and changing needs were effectively met.

Staff told us they had received an induction when they commenced employment as well as supervision sessions. Staff said they completed regular training, mostly via e-learning with face-to-face reintroduced.

Staff understood their role and responsibilities and said managers were approachable and supportive. We were told the team worked well together with good communication.

Activities included themed events like Burns night, barbecues, King's Coronation party, Bonfire night, visiting entertainers, bingo, quizzes, church services and outings to garden centre.