Last updated: 9 February 2026
"Staff feel supported by approachable managers in a lovely atmosphere, but training and activities are standard without specialists."
People were safeguarded from abuse and avoidable harm. Staff were aware of safeguarding processes and were confident in reporting any concerns they had to the management team.
Staff told us the home had a lovely atmosphere, everyone was welcomed and they enjoyed the relationship they formed with people. One staff member said, 'I love working here.'
Sufficient numbers of staff were deployed in the home. Staffing levels were kept under review, so people's routines and changing needs were effectively met.
Staff told us they had received an induction when they commenced employment as well as supervision sessions. Staff said they completed regular training, mostly via e-learning with face-to-face reintroduced.
Staff understood their role and responsibilities and said managers were approachable and supportive. We were told the team worked well together with good communication.
Activities included themed events like Burns night, barbecues, King's Coronation party, Bonfire night, visiting entertainers, bingo, quizzes, church services and outings to garden centre.
Training is standard with regular sessions and induction, but no specialist courses or funded qualifications mentioned.
Staff said they completed regular training. Most training was provided via e-learning, however, more recently and after the COVID-19 pandemic, face to face training had been reintroduced.
Activities offer variety with themed events and outings, but no dedicated coordinator or specialist therapeutic programmes.
Other themed events were held throughout the year, including barbecues in the summer, King's Coronation party and Bonfire night with fireworks. In addition, there were visiting entertainers... bingo or quizzes.
Staff numbers are sufficient and consistent, but no details on agency use or long-term retention.
Sufficient numbers of staff were deployed in the home... 'The staff here are so consistent and there is that familiarity with the staff which is good.'
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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