Last updated: 10 February 2026
"Supportive manager and positive team culture with strong safety, but basic activities without a coordinator and reliance on staff covering absences."
Staff trained in safeguarding, knew how to raise concerns; positive risk assessments promoting independence; medicines managed safely with regular checks and PRN guidance.
Open culture; staff say 'It's a good atmosphere and we all work well as a team'; '(Registered manager) is amazing, very supportive'.
Staff told us there were enough staff to meet people's needs; worked closely as a team when staff off sick or for outings.
Staff received training including oral health care, dementia awareness, leadership; comprehensive induction, Care Certificate, regular supervision and appraisals.
Registered manager described as approachable and supportive by staff; '(Registered manager) is great, very supportive, we are all talking all the time'.
People supported to access local shops, leisure, gain work; weekly planners for interests and domestic tasks, staff proactive in community opportunities.
No dedicated activities coordinator or specialist programmes, so the role is mostly personal care with basic community outings and interests support.
People were part of the local community, accessing local shops and leisure opportunities; some people had a weekly planner with activities, no coordinator mentioned.
Staffing is adequate and flexible for needs like outings, but relies on the team covering when someone is sick or on leave.
Staff told us there were enough staff to meet people's needs. They worked closely as a team to make sure when a staff member was off sick or on leave, people still got the support they needed.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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