Working at Stapleton House
Borough Road, Jarrow, NE32 5BL
Operated by Landona House Limited
45 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong leadership and positive staff culture, but standard activities not always available and adequate staffing hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed regularly and managed in a way that kept them safe. Medicines were managed safely. People were protected from the risk of abuse.
Staff Culture
7/10
✓
There was a positive staff culture, which helped to achieve good outcomes for people. One staff member said, 'I feel fully supported by the registered manager and the staff at Stapleton House, everyone pulls together, it's great.'
Staffing Levels
6/10
✓
Staffing capacity was enough to meet service user's needs. Staff were recruited safely and there was enough staff to safely support people.
Training & Dev
6/10
✓
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
Management
8/10
✓
The management team led by example, they were highly visible and known to staff and relatives. One relative commented, 'The registered manager is great, they understand the importance of building a good relationship with the families.'
Programmes
5/10
!
Per 2017 comprehensive inspection: An activities organiser was employed... Records showed there were weekly trips out into the community, gardening projects... Themed cuisine nights... baking, arts and crafts, music.
Points to consider
Only a standard activities programme with trips, gardening and crafts, but not always available in all areas so days can feel routine.
Per 2017 comprehensive inspection: We observed activities were not always available to keep some people engaged... On the ground floor however, there was a different atmosphere and we did not observe activities taking place.
Staffing is enough to meet needs but nothing special like low agency use or super stable teams.
Staffing capacity was enough to meet service user's needs.
Only standard training with induction and supervisions, no specialist courses or funded qualifications.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews