Last updated: 10 February 2026
"Supportive managers who listen to staff and stable staffing without agency use foster a positive culture, although training and activities lack specialist courses and innovative programmes."
All staff had undertaken safeguarding adults from abuse training. They understood their role... Medicines were managed safely... Accidents and incidents were recorded... Information was shared with staff to support learning.
There was a positive staff and management culture... Staff were keen to learn and to ensure people received the best possible care. The registered manager was immensely proud of the staff... treated to pizza, cakes... employee of the month scheme.
Agency staff had not been used at the home for some time... committed staff team, who each helped to cover annual leave and sickness... recruited staff from overseas. This included registered nurses.
Staff received regular supervision and appraisals... The registered manager ensured all staff attended and completed relevant training. There was a rolling schedule in place for staff who were due to attend refresher training courses.
Staff felt respected and were confident in approaching the registered manager... 'We are lucky to have good managers. The door is open, they listen and take action.'
A range of group and individual activities were provided... Activity timetables were individualised... An activity staff member helped to oversee this... men's club... coffee mornings... wish tree.
Staff get standard training and refreshers with supervision, but no specialist courses or funded qualifications for career growth.
The registered manager ensured all staff attended and completed relevant training. There was a rolling schedule in place for staff who were due to attend refresher training courses.
Activities run by a coordinator with varied group and one-to-one sessions like men's club and wish tree, but no specialist programmes or innovative approaches.
People spent as much time as they wanted taking part in activities... The activity timetables were individualised... An activity staff member helped to oversee this... A men's club took place each month along with regular coffee mornings... wish tree.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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