Working at Stanley Park Road
19 Stanley Park Road, Wallington, SM6 0HL
Operated by Consensus Support Services Limited
9 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Approachable leadership and strong supportive team culture, but staff retention and gaps in medicines records need attention."
Safety & Risk
7/10
✓
People received their medicines as prescribed and there were systems to ensure medicines were stored and administered safely. Staff demonstrated good knowledge of how to manage people's individual risks.
Staff Culture
8/10
✓
Staff told us they had a strong supportive team that had helped develop and strengthen the person-centered culture and ensured people were supported to make decisions for themselves.
Staffing Levels
6/10
✓
There were enough staff to care for people safely. People and staff told us there were enough staff to cover people's needs comfortably.
Training & Dev
7/10
✓
Staff received the training and support they needed to keep up to date with current best practice and to develop the skills they needed to provide effective care.
Management
8/10
✓
Leadership was approachable, visible and supportive. The registered manager made sure people received support that was person-centred, inclusive and reflected the provider's values.
Programmes
6/10
✓
We saw evidence of people being involved in a variety of activities and trips that were imaginatively planned and fit people's interests and abilities.
Points to consider
Staffing covers needs comfortably but no details on staff staying long-term or using few agency workers.
People and staff told us there were enough staff to cover people's needs comfortably.
Activities match residents' interests with trips and support but no activities coordinator or special programmes.
we saw evidence of people being involved in a variety of activities and trips that were imaginatively planned and fit people's interests and abilities.
Some medication records had gaps where people refused meds that weren't clearly marked, which could lead to mix-ups.
Some medicines records contained gaps. The registered manager confirmed these were times when people declined to take their medicines. However, not indicating this clearly on records could increase the risk of medicines errors.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews