Last updated: 10 February 2026
"Staff feel well supported by managers, are motivated and proud with high morale, strong training and innovative activities, although staffing lacks stable long-serving teams."
Staff knew how to keep people safe and the service learned from accidents and incidents and used this learning to improve the service.
Staff were motivated and proud of the service, and morale was high. There was a positive and warm atmosphere.
The provider operated systems to ensure there were enough suitably qualified staff to meet people's assessed needs.
Staff received monthly clinical supervision and mentoring from an external specialist professional.
Feedback about the registered manager was positive and staff felt well supported.
Staff supported one person with indoor skydiving, alpaca visits, community trips, and partnerships with colleges for arts and crafts.
Staffing is adequate to meet needs, but nothing special like low agency use or stable long-serving teams.
The provider operated systems to ensure there were enough suitably qualified staff to meet people's assessed needs.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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