Working at Stanhope Court Residential Care Home
304 Spital Road, Wirral, CH62 2DE
Operated by Age Concern Wirral
13 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Stable staffing and positive leadership, but basic activities and outdated training records hold it back."
Safety & Risk
8/10
✓
PPE was widely available and used correctly, extensive testing program in place, home clean and hygienic, staff trained in IPC (2021 IPC inspection).
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Everyone we spoke with was very happy with the staff team'. Staff support and wellbeing was considered and enhanced during the pandemic (2021 IPC inspection).
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'The manager told us that they had not used any Agency staff for a long time. We saw that the staff had plenty of time to spend with people and respond promptly to their needs'.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: 'Training records for the provider's programme of training were not 100% up to date, however we saw that all of the care staff team had a national vocational qualification'.
Management
6/10
✓
Per 2018 comprehensive inspection: Staff said 'I feel a lot more positive, there's more direction and leadership and I love the direction we're going in.' A relative commented '[Manager's name] is implementing lots of changes for the better'.
Programmes
4/10
!
Per 2018 comprehensive inspection: 'Staff provided social stimulation for people throughout the day... a 'Name that Tune' music quiz... making a 'memory box' for each person and spending time engaging people in reminiscence'.
Points to consider
Basic activities like music quizzes and memory boxes with access to a day centre, no dedicated coordinator or varied programme to make shifts more interesting.
Per 2018 comprehensive inspection: 'a 'Name that Tune' music quiz... making a 'memory box' for each person and spending time engaging people in reminiscence'; people able to use the day centre facilities.
Training records not fully up to date and only standard qualifications like NVQs, no specialist courses or extra development.
Per 2018 comprehensive inspection: 'Training records for the provider's programme of training were not 100% up to date'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews