Last updated: 10 February 2026
"Strong leadership, consistent staffing without agency use and a motivated team, although activities are mostly basic without specialist programmes."
Staff understood how to keep people safe. Staff knew how to recognise and report abuse... Risks to people's health were documented in care plans... reviewed and updated regularly... Regular checks were in place to ensure people had received their medicines as prescribed.
All staff were valued by the registered provider. Staff were motivated and spoke with pride about working at the home. They felt valued by the processes in place to support them. Staff enjoyed working at the home.
People were supported by sufficient numbers of staff that exceeded people's assessed needs... Staffing at the home was consistent and agency staff were not used. The provider explained they preferred their own staff so people knew who was supporting them.
Staff were supported with training which was regularly reviewed and updated... Staff received bespoke training on end of life care... The GP helped deliver this training to care staff to ensure they understood... current best practice.
The registered provider and manager led by example and used all opportunities to drive continuous improvement at the home. People, staff, relatives and health professionals... felt their views were important to the leadership team and that their opinions were listened to and acted upon.
People were encouraged to maintain interests... We saw people enjoyed a singing session with a visiting musician. On the day of the inspection a Valentines' Day display was up and a special meal prepared.
Activities are regular with a coordinator but mostly basic like music sessions and themed events, no specialist programmes to make the role more creative and varied.
We saw people enjoyed a singing session with a visiting musician. On the day of the inspection a Valentines' Day display was up and a special meal prepared.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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