Working at Stanbrook Care Home
Manor Road Precinct, Walsall, WS2 8RF
Operated by Mapleton Care Group Ltd
25 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management and a positive safety culture with friendly staff, but basic activities and occasional outings hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
7/10
✓
A staff member told us, “Everyone is good and friendly I have no concerns with support it is always available.” Another staff member said, “There are no challenging situations here, we can manage everything as a team we work to support everyone.”
Staffing Levels
6/10
✓
Staff were recruited safely and there were sufficient staff to meet people’s needs. Staff told us that they felt there was enough staff available throughout the day and night.
Training & Dev
6/10
✓
The manager told us they have a training matrix in place which gave them oversight of the training staff had. We saw there were no gaps in mandatory training and staff had access to new courses.
Management
7/10
✓
Staff told us the management team was supportive and approachable. Staff said they were treated well. We saw regular supervisions and 1:1 support provided to staff.
Programmes
4/10
!
A relative said, “The staff are very down to earth with [person’s name]. They are treated as an individual. They take them out sometimes, usually only down to Costa for a coffee.” “The staff took people out to the Black Country Museum.” “some residents have a walk in the afternoon.”
Points to consider
Just basic outings like trips to Costa, museum visits, walks and music, no regular activities programme or coordinator to vary the job.
They take them out sometimes, usually only down to Costa for a coffee. The staff took people out to the Black Country Museum. some residents have a walk in the afternoon.
Staffing is enough but job application forms miss some details, even though they are fixing it.
The recruitment process had some gaps in information on application forms however, the provider is taking actions to address these.
Only standard mandatory training done, no specialist courses or funded qualifications for career growth.
We saw there were no gaps in mandatory training and staff had access to new courses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews