Working at Stamford Court

People felt safe from the risk of abuse... suitable policies and procedures... staff were completing regular training... risks were reviewed regularly... medicines being securely stored... systems to ensure lessons were learnt when things went wrong.

The service had an open positive culture. Staff told us they felt part of a team and were committed to providing good quality care. One member of staff said, 'There is a lovely atmosphere when working here. We have so much fun...'

There were generally enough staff to meet the needs of people in a timely way. Staff told us they felt there was enough staff to meet people's needs and that all staff worked well as a team.

Staff told us they accessed a variety of training and were encouraged to develop in their role. One member of staff said, 'We do training online. It is pretty comprehensive. We do some face to face training too.'

Staff told us they felt well supported and had regular supervisions. One member of staff commented, '[Registered managers] door is always open.' Another staff member told us, '[Registered manager] is very respectful of us and will listen.'

People spoke positively about the activities available with in the home... singer... bingo... wish tree where people were able to express their wishes... links with local community including local schools... tree planting ceremony.