Last updated: 9 February 2026
"Staff enjoy an open, friendly culture and safety incidents are thoroughly reviewed, although training is only standard and staffing lacks retention details."
Accidents and incidents were reviewed regularly to ensure lessons could be learned and reduce risks. Staff told us they were included in learning discussions where accidents or incidents had occurred.
Staff enjoyed working at the service and described the culture as, 'Open, friendly and welcoming.'
Staffing levels were safe. There was sufficient numbers of staff deployed to ensure people's care and support needs could be met safely.
Staff attended an induction programme and received ongoing training to support them to carry out their roles effectively.
People and their relatives said they could always go to a staff member or the manager if they were not satisfied, and they spoke positively of staff and managers.
People were happy with the range of social activities provided. Activities were varied and planned based on people's interests. One person told us, 'We do bingo, dominoes, puzzles, drawing, word games. It is ever so good. I love the garden; I do weeding, digging and water the flower beds.'
Only standard training and induction mentioned, no specialist courses or funded qualifications.
Staff attended an induction programme and received ongoing training to support them to carry out their roles effectively.
Staffing is sufficient to meet needs safely, but no details on retention or agency use.
Staffing levels were safe. There was sufficient numbers of staff deployed to ensure people's care and support needs could be met safely.
Activities include a coordinator and variety like bingo and gardening, but no specialist programmes.
People were happy with the range of social activities provided. Activities were varied and planned based on people's interests... We do bingo, dominoes, puzzles, drawing, word games.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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