Working at Stainsbridge House
101 Gloucester Road, Malmesbury, SN16 0AJ
Operated by West Country Care Limited
46 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported in a strong culture with stable staffing and varied activities, although poor governance misses safety risks and dementia training is limited."
Safety & Risk
4/10
!
Risks to people’s safety were not always well managed. This was because care planning to support people with distressed behaviour or specific conditions such as epilepsy was limited
Staff Culture
6/10
✓
There was a strong, supportive culture within the home. Staff told us leaders were approachable and could be spoken to at any time
Staffing Levels
6/10
✓
Leaders told us there were enough staff throughout the day and night. They said the home was fully staffed with no vacancies
Training & Dev
4/10
!
Staff felt well trained and supported, but there was limited training regarding dementia care. This increased the risk of staff not meeting people’s needs effectively
Management
4/10
!
Governance systems and audits were not effective in identifying or addressing areas for improvement. For example, leaders had not identified risks to people’s safety were not always well managed
Programmes
6/10
✓
Activity staff were deployed to provide a range of social activity provision... including baking, exercises and word games. An electronic sensory device, known as a magic table, had been purchased
Points to consider
Bosses audits and checks miss safety risks and weak care plans for distressed behaviour.
Governance systems and audits were not effective in identifying or addressing areas for improvement. For example, leaders had not identified risks to people’s safety were not always well managed
Limited dementia training for staff in a dementia home means they might struggle with complex needs.
there was limited training regarding dementia care. further dementia care training including its complexities had not been arranged
Plans for risks like distressed behaviour or epilepsy are weak, incidents not well recorded, and meds disposal wrong.
risks to people’s safety were not always well managed. This was because care planning to support people with distressed behaviour or specific conditions such as epilepsy was limited... the disposal of medicines was not being undertaken in line with policy
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews