Working at Stagenhoe Park
St Pauls, Hitchin, SG4 8BY
Operated by The Disabilities Trust
50 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Passionate, proud staff with strong safety practices, although staffing pressures and agency use limit time for chats beyond basic care."
Safety & Risk
8/10
✓
Staff knew their responsibilities about monitoring people for any possible signs of abuse... Lessons learnt processes were embedded... People received their medicines safely by staff who were appropriately trained and had their competency checked.
Staff Culture
8/10
✓
Staff were passionate and spoke about the care they provided with great pride. One staff member said, 'Here is a very a holistic approach, it's different from other care homes, you go home with a smile on your face.'
Staffing Levels
6/10
✓
Staff told us that at times they had little time to spend with people outside meeting their care needs. One staff member said, 'In an ideal world there would be more [staff].'
Training & Dev
7/10
✓
Staff told us they had a comprehensive induction training... Training that staff received was relevant to the job role they had. Staff had their competency assessed... Staff felt supported through regular supervisions and appraisals.
Management
7/10
✓
Staff felt empowered by the registered manager and the provider to innovate and use every opportunity to improve people's experience of the care they received.
Programmes
7/10
✓
In addition to the in-house activities provided for people, staff developed links with the local community and organised events... motorcycle club visited... Children from local schools visited... virtual reality activity.
Points to consider
Staff sometimes feel stretched covering unplanned absences with agency workers and lack time to chat beyond basic care.
However, staff told us that at times they had little time to spend with people outside meeting their care needs. One staff member said, 'It's hard when we are short because there is no extra time to sit and chat to people.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews