Working at Stafford House Residential Care Home
7 North Promenade, Thornton Cleveleys, FY5 1DB
Operated by Mrs Jill Margueretta Meller
12 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported and involved with strong safety, but gaps in ongoing training and basic activities hold it back."
Safety & Risk
7/10
✓
Staff had received safeguarding training and understood their responsibilities... We looked at a sample of medicines and administration records. We saw medicines had been... managed in line with NICE guidance.
Staff Culture
7/10
✓
Staff told us they were able to contribute to the way the home ran through staff meetings, supervisions and daily handover meetings. They told us they felt supported by the manager.
Staffing Levels
6/10
✓
We found there were sufficient numbers of staff during our inspection visit. They were effectively deployed... One relative commented, 'There is always staff available.'
Training & Dev
5/10
!
Records indicated not all staff had received ongoing training during their employment. The registered provider... had taken swift action to ensure staff knowledge reflected best practice.
Management
6/10
✓
Staff told us they felt supported by the registered manager informally and formally through supervision.
Programmes
5/10
!
One person told us, 'I like to make cards in my room.' ... Staff explained the local church held a Christmas tree exhibition every year and they were entering a display.
Points to consider
Only standard training and induction with gaps in ongoing updates before the inspection, no specialist courses mentioned.
Records indicated not all staff had received ongoing training during their employment.
Basic activities like card making, TV, outings, and a Christmas tree project, no activities coordinator or specialist programmes.
I like to make cards in my room... the local church held a Christmas tree exhibition every year and they were entering a display.
Staffing levels are adequate and staff are always available, but occasional extra staff needed and no details on retention or low agency use.
When we had someone who was ill and needed extra support, [registered manager] got extra staff in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews