Working at St Winifreds Care Centre
236 London Road, Deal, CT14 9PP
Operated by Nellsar Limited
59 bedsNursing homesResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices and supportive management, but staffing lacks long-term retention and activities are not innovative."
Safety & Risk
8/10
✓
Improvements had been made to people's risk assessments... Accidents and incidents were regularly analysed... Improvements had been made to the management of medicines. MARs were regularly audited.
Staff Culture
7/10
✓
Staff we spoke to were positive about the management team and felt their door was always open. Comments included, 'Very well, no concerns... they have made room for the residents to see visitors.'
Staffing Levels
6/10
✓
People and their relatives felt there were enough staff to meet their needs.
Training & Dev
7/10
✓
Staff received training relevant to their role. This was all up to date... Staff had received training in dementia care, diabetes and end of life care. Staff had received regular supervision alongside regular staff meetings.
Management
7/10
✓
Staff told us they felt confident to raise concerns and that they felt they would be listened to. Relatives spoke highly of the management team, especially through the current pandemic.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There were two activities staff at the service who provided one to one support... comprehensive programme in place... arts and crafts, bingo, quizzes and reminiscence.
Points to consider
Staff numbers are enough to get the job done but no details on low agency use or staff sticking around long-term.
People and their relatives felt there were enough staff to meet their needs.
Varied activities programme with dedicated staff but no specialist programmes or innovative approaches to make the role more fulfilling.
Per 2019 comprehensive inspection: There were two activities staff at the service who provided one to one support... comprehensive programme in place that had been designed to support people living with dementia.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews