Working at St Vincents Retirement Home

No permanent manager during the inspection, just an acting one.

The service did not have a manager registered with the Care Quality Commission at the time of the inspection. The deputy manager was acting manager in the absence of a registered manager.

Short-term staff gaps filled by bank staff instead of the regular team.

Short term staff absences were covered by a member of the management team, existing staff members or the services pool of bank staff.

Activities are regular with a coordinator but basic like quizzes, crafts and parties, nothing specialist or innovative.

Activities provided included; trips out in the local community, arts and crafts, music, quizzes and exercises.