Working at St Vincent’s Care Home
33-35 Leicester Street, Southport, PR9 0EX
Operated by The Daughters of Charity of St Vincent de Paul CIO
11 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"A warm family culture and supportive leadership where staff feel valued and well-trained, although some staff were not fully aware of the hidden medicines policy."
Safety & Risk
7/10
✓
Safeguarding policies... Staff demonstrated a good awareness of potential abuse... Medicines were administered safely... regular medication audits... Risks to people's safety were assessed and plans were put in place.
Staff Culture
9/10
✓
What was particularly noticeable about St Vincent's was the sense of 'family' atmosphere... One person said, 'staff say they love working here, there's a really good spirit.'... Staff... 'I feel part of the home and culture. I enjoy coming into work; It feels like a family.'
Staffing Levels
7/10
✓
The home was well staffed... Our observations helped to confirm there were sufficient numbers of staff available to meet people's needs. Rotas showed that staffing levels were consistent and staff informed us that staffing levels were maintained. Extra staff were put on duty if people's care needs required this.
Training & Dev
8/10
✓
Staff received training, support and an annual appraisal to carry out their role effectively... All care staff had a recognised qualification at NVQ or Diploma level... New staff were required to complete the Care Certificate.
Management
8/10
✓
There was a registered manager who was supported by the Director of Care. Both were present throughout the inspection and attend the home daily... Staff felt equally supported and one staff told us, 'I feel part of the home and culture. I enjoy coming into work; It feels like a family.'
Programmes
8/10
✓
The 'Heaven and Earth' assessment document... included a full life history... Staff ensured these were supported daily... learning computer skills [weekly sessions]... We play lots of games together. They take us to shows, cinema... keep fit, hand and feet therapy and monthly craft classes.
Points to consider
Some staff were not fully aware of the policy for giving hidden medicines, though it was planned to be reviewed at the next meeting.
None of the people living in the home were having medications administered covertly but staff spoken with were not fully aware of the policy and procedure if needed. The registered manager told us this would be revised at the next staff meeting.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews