Last updated: 9 February 2026
"Staff feel well-supported by an approachable manager with a positive culture, but staffing on the lower floor and medicines protocols need reviewing."
Medicines were managed safely but recommendation for protocols on 'when required' medicines and more regular stock checks.
Staff spoke very positively about working at the home and the people they cared for. They said communication was effective.
There were sufficient staff and staff were appropriately deployed to support people safely. Recommendation to review staffing levels and deployment on the lower ground floor.
There was a programme of staff training to ensure staff were skilled and competent.
Staff and relatives said they were well-supported. They were very positive about the registered manager and said they were approachable.
Staff numbers are enough but need reviewing on the lower floor to keep residents engaged as they get more dependent.
We have made a recommendation about ensuring staffing levels and staff deployment are kept under review on the lower ground floor of the home to ensure people are kept engaged and stimulated if they wish.
Only a standard training programme mentioned, no specialist training or funded qualifications.
There was a programme of staff training to ensure staff were skilled and competent.
Missing clear guidance for staff on when to give as-needed medicines for pain or agitation.
We have made a recommendation about protocols for the use of 'when required' medicines, where prescribed.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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