Last updated: 9 February 2026
"Staff enjoy a positive culture with good teamwork and management support, along with engaging activities, although occasional staffing shortages rely on agency workers and training is only basic."
Staff spoke confidently about protecting people from the risk of abuse. Risk assessments were in place and provided guidance for staff. Overall, medicines were managed safely.
Comments from staff included, 'It's a good atmosphere and there is a good support from head office' and, 'Staff are very cooperative, good teamwork and the management is very very nice, they look after us and we can talk to them freely.'
Comments about staffing from people included, 'Sometimes there is a bit of a shortage of staff, when this happens they get in agency staff.'
Staff were supported to access training relevant to their roles. Records we reviewed showed staff completed training in relation to moving and handling, safeguarding and equality, diversity and inclusion.
People and relatives spoke positively about the registered manager and said they could raise concerns if needed.
Recent activities included visiting a local farm, regular coffee mornings with the local church and morris dancers visiting. One person said, 'The activities are good, they are excellent, they provide a monthly programme.'
Staffing is adequate but nothing special, with some agency workers covering shifts when short.
Comments about staffing from people included, 'Sometimes there is a bit of a shortage of staff, when this happens they get in agency staff.'
Only standard mandatory training, no specialist courses or funded qualifications.
Staff were supported to access training relevant to their roles. Records we reviewed showed staff completed training in relation to moving and handling, safeguarding and equality, diversity and inclusion.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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