Working at St Teresa's - Care Home with Nursing Physical Disabilities
Long Rock, Penzance, TR20 9BJ
Operated by Leonard Cheshire Disability
27 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Approachable managers who listen to staff and strong safety practices, although staffing relies on agency workers when people call in sick."
Safety & Risk
7/10
✓
The provider had effective safeguarding systems in place and all staff had a good understanding of what to do to help ensure people were protected from the risk of harm or abuse. Medicine systems and processes were in place. People received their medicines safely and on time.
Staff Culture
6/10
✓
Staff felt listened to and were satisfied with the allocation of core staff to particular units so that people could be supported by staff that knew them well.
Staffing Levels
5/10
!
Staff felt if the staff rota was adhered to there would be sufficient staff on duty to meet peoples care needs. The difficulties arose when staff went sick at short notice or did not turn up for shift. When this occurred staff completed additional shifts or agency staffing was arranged.
Training & Dev
6/10
✓
Records showed training was regularly updated to ensure staff had the skills necessary to meet people's support needs. Staff received regular supervision to support their role.
Management
7/10
✓
Staff told us they felt the regional and registered manager were keen to listen to their suggestions and ideas. Staff said they felt able to approach the managers and were confident that they would be listened to.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The service had a broad range of activities available to people including arts and crafts, film club, and a gardening club. A weekly cookery class was a popular activity.
Points to consider
Staffing is adequate but relies on agency workers or extra shifts when people call in sick.
Difficulties arose when staff went sick at short notice or did not turn up for shift. When this occurred staff completed additional shifts or agency staffing was arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews