Working at St Stephens Nursing Home
Godwyne Road, Dover, CT16 1SW
Operated by Charing Rose Limited
17 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Approachable management and strong safety practices stand out, but no info on staff retention and training without career progression hold it back."
Safety & Risk
8/10
✓
Safeguarding processes continued to be in place. The risks of abuse continued to be minimised... People's support plans contained detailed risk assessments... Medicines were stored and managed safely
Staff Culture
7/10
✓
Staff told us that the management team continued to encourage a culture of openness and transparency... There was an open and transparent culture at the service
Staffing Levels
6/10
✓
There continued to be sufficient number of staff to support people. Staff rotas showed the registered manager took account of the level of care... We observed staff had time to spend individually with people
Training & Dev
6/10
✓
Staff continued to receive the training and updates they required to successfully carry out their role. Training records confirmed this was the case. Staff had regular one to one supervision meetings
Management
8/10
✓
Staff told us that they were able to share their ideas and felt listened to. Comments from members of staff included, 'The manager is very calm. They get things done and they are fair... encourages staff and very approachable'
Programmes
6/10
✓
There were planned activities, and these were advertised on the notice board. We observed a music session... People regularly used the community facilities such as the local parks and day centres
Points to consider
Staff numbers meet daily needs and give time with residents, but no info on staff staying long-term or using agency workers
There continued to be sufficient number of staff to support people. Staff rotas showed the registered manager took account of the level of care
Training covers basics and some specialist topics with regular check-ins, but no funded qualifications or career progression paths
Staff continued to receive the training and updates they required to successfully carry out their role. Training records confirmed this was the case
Varied group activities and community outings happen regularly, but no dedicated activities coordinator or special therapeutic programmes
There were planned activities, and these were advertised on the notice board. We observed a music session
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews