Last updated: 9 February 2026
"Well-trained staff, supportive culture and varied activities, but no permanent manager meant quality checks missed issues like staffing shortfalls some days."
2021 IPC inspection: Somewhat assured on shielding/social distancing, no risk assessments for people with dementia unable to socially distance or for higher risk staff.
Per 2019 comprehensive inspection: Staff told us they were well supported; healthcare professionals commended staff on nutrition support and end of life care.
Per 2019 comprehensive inspection: Some staff told us there were enough of them to meet people's needs, others said 'It depends on the day' and busy mornings/evenings.
Per 2019 comprehensive inspection: Staff told us they were well trained and able to make suggestions for training they were interested in; supervision meetings held.
Per 2019 comprehensive inspection: There was no registered manager in post, quality assurance systems had not always been effective in identifying areas for improvement.
Per 2019 comprehensive inspection: Two activities co-ordinators supported people seven days a week including dementia café, singing, dancing, wish tree, faith services.
No permanent manager during the main inspection, so quality checks missed things like fire drill records and medicine notes.
There was no registered manager in post... quality assurance systems had not always been effective in identifying areas for improvement
Staffing is adequate but nothing special, some days they get stretched especially mornings and evenings.
Some staff told us there were enough of them to meet people's needs, others said, "It depends on the day" and "Some days are fine but if someone's had a fall or something it can be busy."
Some gaps in risk plans for infection spread, like no checks for residents with dementia who can't keep distance.
People who lived with the dementia and were unable to socially distance did not have any risk assessments in place to reduce the risk of infection spread.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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