Last updated: 10 February 2026
"Staff feel valued like a family with supportive management and good training, but busy periods mean some waits for help and activities are fairly standard."
Robust Covid risk assessments for visitors and infection; adequate PPE/training/testing; per 2019 good safeguarding, risk monitoring, incidents analysed.
Per 2019 comprehensive inspection: Staff feel valued like a second family, enjoy job, listened to in meetings, good team relationships.
Per 2019 comprehensive inspection: Sufficient staff observed with staff reporting manageable workloads via butterfly shifts, but mixed views from people and relatives on levels.
Per 2019 comprehensive inspection: Staff offered specialist courses on dementia, diabetes, Parkinson's; comprehensive induction, regular supervision every 3 months.
Per 2019 comprehensive inspection: The management team were open, approachable and supportive; staff spoke positively and felt fully supported.
Per 2019 comprehensive inspection: Two life support workers provide varied activities including trips, entertainers, arts/crafts, quizzes, themed events like VE day.
Some residents and families say staff are busy at times and people wait for help like the bathroom.
People and their families had mixed views on the staffing levels in the home... 'At times they're very, very busy and they could do with more [staff]'... people were often left waiting for support when they needed to use the bathroom.
Activities are regular with dedicated workers but standard stuff like quizzes, crafts, trips and themed days, no specialist programmes.
The service employed two 'life support workers'... Activities provided included; visits from external entertainers, trips out... arts and crafts, music, quizzes, reminiscence, and exercises... themed days/weeks.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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