Working at St Raphael's
6-8 The Butts, Brentford, TW8 8BQ
Operated by The Frances Taylor Foundation
21 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported and valued in a strong culture with effective safety and leadership, but staffing vacancies rely on regular temporary workers and activities lack specialist programmes."
Safety & Risk
8/10
✓
There were suitable systems to safeguard people from the risk of abuse. Staff were aware of procedures and had appropriate training. The risks to people's safety and wellbeing were assessed, monitored and mitigated.
Staff Culture
8/10
✓
Staff, including temporary staff, felt well supported and happy in their work. They felt able to raise concerns and felt listened to and valued.
Staffing Levels
6/10
✓
There were enough suitable staff deployed to keep people safe and meet their needs. The provider had some staff vacancies, but they had sourced the same regular temporary workers to these.
Training & Dev
7/10
✓
People were cared for by staff who were trained, experienced and had the skills needed for their roles. The provider had sourced support from healthcare teams to provide specific training about people's healthcare needs and conditions.
Management
7/10
✓
The registered manager and senior staff worked alongside other staff, leading by example. Staff felt well supported and happy in their work.
Programmes
6/10
✓
Per 2021 comprehensive inspection: The provider employed a member of staff who planned and facilitated a range of different activities at the service. We saw people enjoying a variety of different social and leisure activities.
Points to consider
Staffing is adequate now with no waits for care, but some vacancies are still covered by regular temporary workers.
The provider had some staff vacancies, but they had sourced the same regular temporary workers to these. These workers were treated as part of the staff team.
Activities have a coordinator and some variety like social events, but no specialist programmes to make the role more interesting.
Per 2021 comprehensive inspection: The provider employed a member of staff who planned and facilitated a range of different activities at the service. We saw people enjoying a variety of different social and leisure activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews