Working at St Philips Close
1 St Philips Close, Leeds, LS10 3TR
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.5/10
Key Finding
"Staff feel supported in an improved culture with enough staff and good training, but absent management, safety lapses and few activities hold it back."
Safety & Risk
3/10
✕
Risk assessments not routinely reviewed or detailed enough; medicines not always stored safely, as needed guidelines missing (2023).
Staff Culture
6/10
✓
Staff told us the culture had greatly improved as a new team formed; staff felt supported and worked well together (2023).
Staffing Levels
5/10
!
There were enough staff on duty to meet people's needs, recent records confirmed this (2023); recruitment processes not always assured safe (2023).
Training & Dev
5/10
!
Staff had completed necessary training to meet people's needs (2023); per 2020: staff had access to all training needed and regular supervision.
Management
3/10
✕
Registered manager notified to be absent 28+ days; governance systems not routinely used, breach of Regulation 17 (2023 focused inspection).
Programmes
3/10
✕
Missed opportunities for staff to involve people in day to day activities such as cooking, cleaning, laundry; long periods without engagement (2023).
Points to consider
Managers are not keeping on top of risks or doing regular checks, so problems like outdated plans slip through.
Audits had not always been carried out routinely and had not highlighted inconsistencies we found (2023).
Risk plans and care records are not updated regularly, and medication storage has issues.
Risk assessments were not always routinely reviewed and insufficiently detailed; medicines not always stored safely (2023).
Little engagement or activities during the day, so shifts are mostly basic care with people left alone too long.
There were missed opportunities for staff to involve people in day to day activities; long periods when people were not spoken to (2023).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews