Working at St Peters Row Delarue Close
1-3 St Peters Row Delarue Close, Tonbridge, TN11 9NN
Operated by Scotts Project Trust
15 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Staff feel supported with a positive culture and good training, although some bank staff cover vacancies and activities lack specialist programmes."
Safety & Risk
8/10
✓
Staff understood safeguarding; risks assessed and managed; medicines records complete, accurate and audited regularly.
Staff Culture
9/10
✓
Every staff member enjoyed working with people; positive workplace culture, staff feeling their voices were listened to and proud of working for the organisation.
Staffing Levels
7/10
✓
There were suitable numbers of staff; some staffing vacancies filled by bank staff; many staff had worked for the service for many years.
Training & Dev
8/10
✓
Staff had received training, regular supervisions and appraisals; encouraged to continuously learn and develop by completing qualifications and additional learning.
Management
7/10
✓
Staff were extremely positive about the support they received from the registered manager and the provider; staff felt well supported.
Programmes
6/10
✓
People accessed provider's day activity centre, community activities, holidays, shopping trips, parties, gardening.
Points to consider
Some vacancies covered by bank staff, so not always the full permanent team on shift.
The service had some staffing vacancies which they were recruiting to. The service employed bank staff who picked up shifts when they were needed
No named specialist activity programmes or staff trained in therapeutic approaches, just regular community outings and day centre.
People took part in activities taking place in the provider's day activity centre as well as community activities... shopping trips... holidays... gardening
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews